SAP SERVICES

Sofis AG offers its customers consulting services in the context of Application Lifecycle Management using SAP Cloud ALM and SAP Solution Manager. Our consulting team is SAP-certified and regularly renews these certifications.

With SAP Cloud ALM and the associated integrated toolchain (SAP Signavio, SAP LeanIX), SAP provides its customers with a cloud-based solution for Application Lifecycle Management. The transition from “on-premise” (SAP Solution Manager) to the “cloud” (SAP Cloud ALM) represents a challenge for many customers. We support our clients throughout this transition, leveraging our expertise in both environments and, in particular, in managing the shift between them.

Our consulting services in the context of SAP Cloud ALM focus on the following key areas:

SAP CLOUD ALM

• Process Management

  Take advantage of the powerful process documentation capabilities enabled by the integration of SAP Signavio with SAP Cloud ALM. Selective Data Transfer (SDT) supports the migration of existing process documentation from SAP Solution Manager to the cloud.

• Requirement Management

  Document your adaptation requirements as part of your fit-to-standard analysis in SAP Cloud ALM (backlog). Monitor their implementation through to go-live and beyond.

• Change Enablement and Deployment Management

  Benefit from the integration of various deployment technologies (CTS, SAP Cloud TMS, etc.) in the context of release-based implementation and go-live of your changes. Achieve end-to-end traceability from backlog to transport into the production environment with SAP Cloud ALM.

• Test Management

  Across all phases of the application lifecycle, testing ensures the stability of your productive IT landscape and the end-to-end business processes it supports. We are happy to assist you in optimizing your current test strategy and support you in implementing a jointly developed testing approach using SAP Cloud ALM.

Our expertise in the context of SAP Solution Manager is based on project experience since SAP Solution Manager Release 2.1 and primarily addresses support needs in the following areas:

SAP Solution Manager

• Process Management

  A clearly structured and efficiently maintainable documentation of customer-specific end-to-end business processes is key to effective communication between business and IT. This significantly accelerates process throughput times, especially in support scenarios.

• IT Service Management

  ITIL-compliant processes in the context of incident, problem, service request, and knowledge management are essential for the cost-efficient operation of your IT landscape. End-to-end traceability of processes and communication ensures transparency and reliability.

• Change Control Management

  Ensuring control and consistency of changes in the production environment is a major challenge, especially in parallel maintenance and implementation projects. A well-managed software logistics process combined with automatically analyzable change processes helps prevent costly system downtimes.

• Test Suite

  Across all phases of the application lifecycle, testing safeguards your productive IT landscape and the end-to-end business processes it supports. We are happy to support you in optimizing your current testing strategy and implementing a jointly developed approach.

Focused Build for SAP Solution Manager

Based on the functionality of SAP Solution Manager 7.2, SAP has established standardized processes that support customers in project management, requirement capture, and their implementation through testing and deployment (Requirement-to-Deploy). We also have extensive project experience in this area and would be happy to advise you.