Sofis AG offers its customers consulting services in the context of Application Lifecycle Management with the SAP Solution Manager.
Our expertise is based on experience gained since release 2.1 of SAP Solution Manager and covers the following consulting areas:
SAP Solution Manager
Clearly structured and efficiently maintainable documentation of customer-specific end-to-end business processes is the key to effective communication between business and IT. This significantly accelerates the processing times of relevant processes, and not only in support cases.
IT Service Management
ITIL-compliant processes in terms of incident, problem, service request and knowledge management are fundamental prerequisites for the economic operation of your IT system landscape. Comprehensive traceability of processes and communication creates transparency and security.
Change Control Management
Parallel maintenance and implementation projects mean that control and consistency of upcoming changes in the production landscape present a challenge for which every customer must find a sustainable solution. Controlled software logistics and automatically analysable change processes go hand in hand to prevent cost-intensive downtimes.
Tests secure your productively used IT landscape and the end-to-end business processes mapped there during all phases of the application lifecycle. We are happy to support you in optimising your current test strategy and assist you in implementing the jointly developed test approach.
Focused Build for SAP Solution Manager
Based on the functional scope of SAP Solution Manager 7.2, SAP has set up standardised processes that support its customers in project management, recording and implementing requirements, right through to testing and deployment (requirement to deploy). We also have extensive project experience in this area (HARIBO) and would be happy to advise you.
Fixed Price Concept
Our mission is to provide clarity, transparency and efficiency for your business, and that is where we begin with our pricing. So that you know where you stand with us right from the start, we offer our advice – whenever possible – at fixed prices.
Would you like to tell us something or do you have questions about our service offers, in particular about our fixed price concept? Then we look forward to receiving your message. We will get back to you as soon as possible.
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